Shipping & Returns
Thank you for visiting and shopping at Montana Marie. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
You will receive a shipment confirmation email once your order has shipped containing your tracking numbers(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Montana Marie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Montana Marie is not liable for any products damages or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping Policy
Shipping charges for international shipping will be calculated and displayed at checkout.
Return & Exchange Policy
If for any reason you are unsatisfied with your purchase(s) within the first 14 days of receipt, please return for an exchange or refund. We reserve the right to accept or deny any returns based on product misuse, neglect, or other "Acts of God" beyond our control. If your product(s) arrive(s) damaged please contact us to request a refund or exchange.
Please contact us for an address to send exchanges/returns to.
All refunds will be credited to the original credit card used for payment. Otherwise, the refund will be made via check and will be mailed to the address on file for your order.